Commitment to safety and outstanding patient care.
Always ready to respond when it matters most.
Our patient advocates are standing by.
Verification specialists obtain insurance information submit your claim for processing.
If our verification specialist is unable to obtain your insurance information from the referring or receiving hospital, you will receive a phone call so that we can obtain the information from you or your representative.
If you are uninsured, please call our Patient Advocates at 877-800-5668 to discuss your options to resolve your account.
Insurance billing and collection specialists submit claims to insurance and follow-up until claim has processed.
Following insurance verification, you will receive an informational packet containing a HIPAA Privacy Notice and an Assignment of Benefits From.
We may make follow-up phone calls to keep you informed of any insurance delay or denial.
Insurance will send you an EOB advising you of your copay, coinsurance, and deductible, if any, known as cost sharing.
Check the status of your claim on our patient portal.
If there is a cost sharing amount due based on your insurance plan you will receive a statement from Air Methods.
In the event there is a cost sharing amount or balance due, Patient Advocates work with individuals to reach a resolution based on their ability to pay.
M-F: 6am – 4:30pm (PST)
855-896-9067
CustomerCare@airmethods.com
402-952-6397