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In the fast-paced world of air medical services, staying ahead of the curve is crucial. One way to ensure that we meet and exceed industry standards as an organization is through simulation education, a method that mirrors real-life medical scenarios for training purposes. Recently, Air Methods achieved a significant milestone by earning Simulation Center Accreditation from the Society for Simulation in Healthcare (SSH). Air Methods was the world’s first air medical program to earn this prestigious accreditation. In this blog post, we’ll talk about what simulation education entails, how we use it, and the importance of this accreditation for Air Methods and within the industry.
What is Simulation Education?
Simulation education at Air Methods uses realistic scenarios to train clinicians. It involves various methods, such as virtual reality (VR), didactic learning, cadaver labs, and physical manikins of varying fidelity. These simulations offer a risk-free environment where professionals can practice and hone their skills, preparing them for real-world clinical situations.
“Healthcare simulation is a vital tool that allows air medical programs to prepare for the complexities and high-stakes scenarios our clinical teammates face every day.” said William Belk, Director of Medical Simulation and Innovative Education, “By replicating real-world situations in a controlled environment, we can practice, refine, and master the skills needed to deliver critical care in the HEMS environment. This level of preparation is essential for ensuring that our teams are ready to respond effectively to any patient encounter.”
Simulation training is invaluable in healthcare because it provides hands-on experience without patient risk. Practitioners can make and learn from mistakes in a controlled setting, ensuring they are better prepared for clinical situations. This form of education enhances critical thinking, clinical decision-making, and procedural skills through deliberate practice and guided self-reflection.
Understanding SSH Accreditation
The Society for Simulation in Healthcare (SSH) accredits programs that adhere to the highest standards in simulation education. Accreditation ensures that a program follows best practices and maintains a high level of standardization, which is crucial for learner safety and ensures the program is delivering high quality education.
The accreditation process under SSH is rigorous. In 2020, we began revamping our simulation education program, rewriting policies and procedures to align with the Healthcare Simulation Standards of Best Practices published by the International Nursing Association of Clinical Simulation and Learning, as well as other published standards and industry best practices.
Now that we are fully accredited, Air Methods is committed to maintaining these high standards. The accreditation is valid for five years, but we must submit annual reports to SSH to ensure continuous improvement and adherence to best practices.
Significance of Accreditation with SSH
Air Methods is the first air medical program to receive SSH accreditation, aligning itself with experts across the healthcare field, including hospitals, and major universities. This accreditation signifies quality assurance and credibility, validating that Air Methods’ practices are on par with those of industry leaders.
A critical aspect of SSH accreditation is creating a psychologically safe learning environment. Air Methods encourages open communication, where learners can ask questions and acknowledge what they don’t know without fear of failure. This approach contrasts with traditional clinical training methods, fostering a more supportive and practical educational experience.
Air Methods’ achievement sets a new benchmark for the industry, encouraging others to follow suit. By raising the bar, we aim to create the best possible learning experiences for our students, ultimately leading to better-prepared healthcare professionals who can save lives.
“Our recent SSH accreditation is a testament to the collective effort and dedication of the entire clinical education team at Air Methods. Over the past several years, we’ve worked tirelessly to elevate our simulation-based education, refining our practices and enhancing the learning experiences for our employees and customers,” said William Belk, Director of Simulation and Innovative Education at Air Methods. “This achievement is not just a milestone but a reflection of our commitment to excellence in critical care transport education.”
To be the first air medical program to achieve Simulation Center Accreditation is more than just a badge of honor; it’s a commitment to excellence in clinical education. Our simulation training programs are designed to provide clinicians with the skills and confidence they need to excel in their field. By setting a high standard, we are enhancing our training programs and inspiring the entire industry to strive for better practices.
Our Simulation Facilities & Training Methods
Air Methods has established four state-of-the-art simulation education facilities in Georgia, New York, Colorado, and Arizona. Each facility offers comprehensive training programs for clinicians that include multi-day sessions. These programs cover various aspects, such as trauma care, invasive procedures, and advanced medical topics in critical care transport.
Air Methods brings out its clinicians at least once a year for an extensive training session, where they run through educational simulations and receive updated training. An annual needs assessment is also conducted to evaluate our training requirements and the industry’s needs. The assessment ensures that the training provided is relevant and updated to align with needs of our providers and patient population.
The facilities offer a wide range of training methods, including:
• Virtual Reality (VR): Immersive experiences that replicate real-world scenarios.
• Didactic Learning: Traditional classroom-based education.
• Cadaver Labs: Hands-on anatomical training on human tissue.
• Manikin-Based Simulation: Realistic practice on task trainers and high-fidelity patient simulators.
Through the Air Methods Ascend program, we extend these training opportunities to not only our partners but also clinicians outside our network. This inclusivity allows a broader range of healthcare professionals to benefit from our advanced training methods.
“By setting a high standard of care and continuously striving for excellence, we not only benefit our organization but also set an example for the entire industry,” said Air Methods VP of Clinical Services, Stephanie Queen. “Through our dedication to innovation, collaboration, and patient-centered care, we push the boundaries and help drive the industry forward towards a brighter future.”
Sometimes the hardest part is the waiting. When our team is dispatched to a scene where a man who does not speak English is trapped inside a confined space with possible crush injuries, hypothermia and hyperkalemia, they must wait for him to be extricated. How do you stand that interminable time? How do you stay ready? And then how do you switch from inaction to action once it’s time? Our team tackles yet another unique case in this month’s episode. We’re joined by Nissa Hattaway, Flight Nurse BA, BSN, RN, CEN, CPEN, CFRN and Justin Brown, Flight Paramedic NREMT-P.
Interested in obtaining CE credit for this episode? Visit OnlineAscend.com to learn more. Listeners can purchase individual episode credits or subscribe to the Critical Care Review Bundle and gain access to all episode CE Credits.
AMPED is available on Apple Podcast, Spotify, Google Podcasts, Stitcher, and more. To listen to the episode or catch up on past discussions, visit https://ampedpodcast.libsyn.com/air-methods-prehospital-education-podcast-ep-41-the-calm-before-the-storm. To join the conversation, use the hashtag #AMPEDpod on social media.
Any pediatric case comes with a higher degree of tension due to a variety of factors, including compensatory efforts to distress leading to a precarious “cliff” when those efforts cease. When our team is called to assist a 5-year-old child struggling to breathe but still exhibiting strong vital signs, how will the AMPED team react? This episode emphasizes the importance of acknowledging that while we aim for perfection in our actions, sometimes achieving “good” outcomes is sufficient. Recovery is a journey, and there are skilled and compassionate teams ready to take over patient care as we transition. We’re joined by Robert Pringle, MD; Jamie Hogue, MSN, RN, TCRN, CEN, CFRN; and Greg Denz, NRP, FP-C, BS.
AMPED is available on Apple Podcast, Spotify, Google Podcasts, Stitcher, and more. To listen to the episode or catch up on past discussions, visit https://ampedpodcast.libsyn.com/air-methods-prehospital-education-podcast-ep-40-macgyver-and-medicine. To join the conversation, use the hashtag #AMPEDpod on social media.
Any pediatric case comes with a higher degree of tension due to a variety of factors, including compensatory efforts to distress leading to a precarious “cliff” when those efforts cease. When our team is called to assist a 5-year-old child struggling to breathe but still exhibiting strong vital signs, how will the AMPED team react? This episode emphasizes the importance of acknowledging that while we aim for perfection in our actions, sometimes achieving “good” outcomes is sufficient. Recovery is a journey, and there are skilled and compassionate teams ready to take over patient care as we transition. We’re joined by Danica Mainridge RN, BSN, CEN, CPEN, CFRN and Kevin Dominic NRP, FP-C.
AMPED is available on Apple Podcast, Spotify, Google Podcasts, Stitcher, and more. To listen to the episode or catch up on past discussions, visit https://ampedpodcast.libsyn.com/air-methods-prehospital-education-podcast-ep-39-dont-let-the-perfect-be-the-enemy-of-the-good. To join the conversation, use the hashtag #AMPEDpod on social media.
Zachary T. Fica MD, MS; Amy Marquez MSN, CFRN; John Ehrhart FPC; Christian Sloane MD
We present the case of a 10-year-old previously healthy male who suffered an out-of-hospital cardiac arrest because of abdominal trauma and survived with excellent neurologic outcomes and near complete return to baseline functional status at hospital discharge. The rapid response and efficient mobilization of resources led to an excellent patient outcome despite the severity of injuries, including intra-abdominal injuries with expected mortality, out-of-hospital traumatic arrest, coagulopathy, and an extended pediatric intensive care unit stay. This case underscores the significance of timely advanced trauma life support interventions, especially early blood product administration, efficient transport, and airway management, while sharing a remarkable case of out-of-hospital pediatric traumatic arrest with near full recovery.
A 10-year-old previously healthy male called his mother on his smartwatch saying he had crashed his bicycle while riding in their neighborhood and felt unwell. His mother called 911 who activated emergency medical services, and the local advanced life support fire department arrived at the scene to find the patient pale and lethargic with right-sided abdominal pain. Recognizing the need for immediate transport to the nearest pediatric trauma facility approximately 35 miles away, helicopter emergency medical services (HEMS) was requested per county protocol because of a shorter transport time.
Click below to read the full case report and discussion published by ScienceDirect.
David J. Olvera MBA, NRP, FP-C, CMTE; Michael Lauria MD, NRP, FP-C; Jeremy Norman BAS, NRP, FP-C; David Gothard MS; Andrew D. Gothard BS; William Bradley Weir MD, FACEP, FAEMS, FAMPA
Rapid sequence intubation (RSI) is a critical skill commonly performed by air medical teams in the United States. To improve safety and reduce potential patient harm, checklists have been implemented by various institutions in intensive care units, emergency departments, and even prehospital air medical programs. However, the literature suggests that checklist use before RSI has not shown improvement in clinically important outcomes in the hospital. It is unclear if RSI checklist use by air medical crews in prehospital environments confers any clinically important benefit.
This institutional review board–approved project is a before-and-after observational study conducted within a large helicopter ambulance company. The RSI checklist was used by flight crewmembers (flight paramedic/nurse) for over 3 years. Data were evaluated for 8 quarters before and 8 quarters after checklist implementation, spanning December 2014 to March 2019. Data were collected, including the self-reported use of the checklist during intubation attempts, the reason for intubation, and correlation with difficult airway predictors (HEAVEN [Hypoxemia, Extremes of size, Anatomic disruption, Vomit, Exsanguination, Neck mobility/Neurologic injury] criteria), and compared with airway management before the implementation of the checklist. The primary outcome was improved first-pass success (FPS) when compared among those who received RSI before the checklist versus those who received RSI with the checklist. The secondary outcome was a definitive airway sans hypoxia improvement noted on the first pass among adult patients as measured before and after RSI checklist implementation. Post-RSI outcome scenarios were recorded to analyze and validate the effectiveness of the checklist.
Ten thousand four hundred five intubations were attempted during the study. FPS was achieved in 90.9% of patients before RSI checklist implementation, and 93.3% achieved FPS postimplementation of the RSI checklist (P ≤ .001). In the preimplementation epoch, 36.2% of patients had no HEAVEN predictors versus 31.5% after RSI checklist implementation. These data showed that before RSI checklist implementation, airways were defined as less difficult than after implementation.
The implementation of a standardized RSI checklist provided a better identification of deterring factors, affording efficient and accurate actions promoting FPS. Our data suggest that when a difficult airway is identified, using the RSI checklist improves FPS, thereby reducing adverse events.
Click below to read the full research paper published by ScienceDirect.
When an infant patient faces seemingly insurmountable odds over the course of several hours, one of our clinicians suffers a mental health breakdown over the ensuing shifts, days and weeks. Thankfully her team recognized changes in her behavior and mood and offered abundant help. This episode covers not only the case involving the infant patient, but the aftermath and care for our clinicians. If you, or someone you work with, is struggling with your mental health, please reach out to Shatterproof, part of FHE Health on the web or at (833) 591-1536.
AMPED is available on Apple Podcast, Spotify, Google Podcasts, Stitcher, and more. To listen to the episode or catch up on past discussions, visit https://ampedpodcast.libsyn.com/air-methods-prehospital-education-podcast-ep-37-asking-for-help-isnt-giving-up. To join the conversation, use the hashtag #AMPEDpod on social media.
Our profession requires extensive and exhaustive training. Much of it can seem esoteric and possibly unnecessary at the time, but we train on all of these things for a reason. When our team comes upon a severely burned patient, they extent of the burns causes a melange of difficulties. Could an obscure, and rarely used, procedure ultimately help and provide the patient more time? The AMPED team discusses this little-used technique and we discuss the importance of remaining familiar with the abundance of techniques and treatments we learn during our training.
AMPED is available on Apple Podcast, Spotify, Google Podcasts, Stitcher, and more. To listen to the episode or catch up on past discussions, visit https://ampedpodcast.libsyn.com/air-methods-prehospital-education-podcast-ep-36-sometimes-the-solution-is-obscure. To join the conversation, use the hashtag #AMPEDpod on social media.
As first responders, the odds of patient survival are not always in our favor. But that does not stop us from working quickly to provide the highest level of care for the chances of defying those odds. In this episode, a 10 year-old boy wrecks on his bicycle, a fairly common occurrence and one that rarely requires air transport, yet when our team arrives on scene, his vitals crash in front of their very eyes. What’s going on? And what actions do they take to save his life? An inspirational, harrowing and odds-defying episode of AMPED awaits you this holiday season.
AMPED is available on Apple Podcast, Spotify, Google Podcasts, Stitcher, and more. To listen to the episode or catch up on past discussions, visit https://ampedpodcast.libsyn.com/air-methods-prehospital-education-podcast-ep-35-hope-is-a-good-thing. To join the conversation, use the hashtag #AMPEDpod on social media.
February is American Heart Month, a month dedicated to promoting heart health and recommitting to our cardiovascular wellbeing. We also acknowledge pivotal programs like Mission: Lifeline®, a national American Heart Association initiative. Their goal is to revolutionize the system of care for patients facing critical heart-related emergencies. Mission: Lifeline® unites healthcare professionals and stakeholders to significantly raise survival rates and improve the quality of care for patients being treated for cardiac events. Their recognition system is well known throughout the country and celebrates hospitals and EMS agencies that consistently excel in timely, evidence-based care for acute heart conditions.
“Mission: Lifeline® gives us a roadmap best practices to deliver the best possible patient outcomes of STEMI and Stroke care. Air Methods provides our hospital and EMS partners a means to provide rapid and highly acute patient transport in order for them to obtain Bronze, Silver and even Gold recognition.” said Air Methods VP of Clinical Services, Kelly Miller.
At Air Methods, we are proud to play a key role in this life-saving initiative by providing indispensable support through:
“Time equals muscle for our STEMI patients and brain for our Stroke patients,” Kelly explains. “Air medical transport, when activated early, will improve patient outcomes and save lives.”Air Methods is dedicated to assisting EMS and hospital personnel in delivering the highest standard of patient care possible. Our air medical services directly impact the AHAEMS8, AHACAD9, and AHACAD23 recognition criteria across EMS, Receiving Center, and Referring Hospital programs. View the criteria here. If you are interested in partnering with Air Methods to increase quality of care and potentially receive Mission: Lifeline® recognition, click here and your local Air Methods representative will get in touch.
Concepts, research, and solutions pertaining to this article were contributed to by Aidan O’Connor, NR-P, FP-C, Regional Sales Director at Air Methods, and William Kelly Miller, Vice President of Clinical Services at Air Methods.
Air medical transport has been facing challenges in recent years, with a few emerging trends currently at the forefront. We are seeing changes in the industry emerge, from staffing shortages and increased specialty transports, to feeling the effects of the No Surprises Act. As we approach the end of 2023, we want to share the top three trends that we have observed here at Air Methods.
The industry, including medical transportation and healthcare facilities, is being heavily impacted by staff shortages affecting roles such as pilots, healthcare workers, and maintenance technicians. The presence of skilled personnel is crucial for providing high-quality care. However, it’s not just the medical transportation industry that’s grappling with these challenges. Hospitals and health centers are also struggling to maintain adequate staffing levels. Many rural communities are facing the decision of closing beds or units due to insufficient staffing. In some cases, specialty services like Labor and Delivery are being cut back. These shortages are placing enormous pressure on local ground transport and air services to ensure patients receive the necessary level of care.
Key insights into the reasons behind staff shortages:
A critical factor behind the shortage of medical professionals in the air medical industry is the high demand for their services. As the population grows older and medical emergencies become more frequent, the need for skilled practitioners and pilots in air transportation is rising. Becoming a qualified medical professional in this field requires rigorous training and extensive financial investment, which can put off some individuals from pursuing careers in healthcare. Furthermore, the competitive job market for healthcare and aviation sectors makes it challenging for the air medical industry to attract and retain top talent. Meeting strict safety and regulatory requirements also presents challenges for professionals working in air medical transport. The aviation and healthcare industries are both highly regulated to ensure the safety of patients and crew. This demonstrates the need for constant training and certification in addition to experience, which adds even more pressure to an already high-stress environment. Workload and stress are other significant factors associated with the air medical shortage crisis. Air medical professionals frequently face demanding work schedules and high-stress situations, which can lead to burnout and affect employee retention rates. Overall, these challenges contribute to a shortage of medical professionals in the air medical industry, a crucial component in transporting critically ill or injured patients quickly and efficiently. Read more about pilot staffing shortages here. Read more about clinical staff shortages here. Read more about AMT staff shortages here.
Specialized transport is on the rise, particularly in the fields of pediatrics and cardiovascular care. This includes transporting pediatric patients and newborns in the neonatal intensive care unit (NICU). We have also seen an increase in cardiovascular assist device transports for patients that require specialized interventions like IABP (intra-aortic balloon pump), Impella and ECMO (extracorporeal membrane oxygenation).
Key insights into reasons for increase in specialty transport:
The number of patients being transported by air has grown in recent years due to several factors. One of them is the regionalization of care as healthcare systems concentrate specialized services in specific hospitals. This often means that patients need to be transported from one facility to another, and air transport is crucial for ensuring they have access to these specialized centers. In addition, advances in neonatal and pediatric care have expanded the range of conditions that can be successfully treated in pediatric patients, making air transport an even more viable option for critically ill children.
Another factor driving the increase in air medical transport for patients is the growing awareness and utilization of this service. Healthcare providers, emergency medical services, and the public are becoming more aware of the benefits of air medical transport. Increased awareness and utilization of air transport services can provide a critical link in the chain of care, helping ensure that patients receive the specialized care they need in a timely manner.
Population growth is also contributing to the rise in air transport. With more and more people living in urban areas, traffic congestion on the ground is often a factor that can hinder the safe transport of critically ill patients. This increases the need for air transport, which can bypass ground traffic and quickly bring patients to the medical facility they need.
Read more about the increase in pediatric specialty transport here. Read more about the increase in cardiovascular specialty transports here.
The No Surprises Act went into effect in 2022 for the air medical industry. This is a law that Air Methods strongly supports as it removes patients from the middle of any billing dispute between medical providers and insurers, thereby protecting patients from “balance bills.” Now, when an out-of-network insurance company refuses to cover or under-reimburses for an emergency air transport of one of its customers, the air medical provider and insurer can enter an independent dispute resolution (IDR) process to resolve the billing dispute. This new system eliminates the possibility that a patient could receive a bill for unpaid transport. Unfortunately, the IDR process has been structured to favor insurance companies rather than air providers, particularly those in rural areas, and these remaining out of network health plans have pursued tactics of delaying payment or underpaying for critical services. While Air Methods has been a leader in the industry going in network and today is 76% percent in network with health plans, we have had to pursue the IDR process for the remaining out-of-network transports. We win these cases 87% of the time but it has delayed payments by months. States are looking at similar NSA-style initiatives for ground transportation, which may result in similar cost pressures for ground transport. We will have to wait and see if these changes result in loss of access to ground transport for patients leading to further demand on the air transport industry to fill the gap left by ground transportation, especially in rural America.
Read more about the No Surprises Act and its impacts here.
Things are not as they seem on this month’s episode of AMPED. Our team arrives on scene to find first responders dealing with a chemical burn and administering CPR. But something is amiss. This episode is a stark reminder that no matter the time of day, no matter the other circumstances, our role as clinicians is to stay vigilant in our analysis and always to assess every aspect of the situation thoroughly. We are joined by Amy Merritt, BSN RN CFRN, and Allen Walworth NREMT-P.
AMPED is available on Apple Podcast, Spotify, Google Podcasts, Stitcher, and more. To listen to the episode or catch up on past discussions, visit https://ampedpodcast.libsyn.com/air-methods-prehospital-education-podcast-ep-34-dont-be-a-canary. To join the conversation, use the hashtag #AMPEDpod on social media.